Gov’t Digital Drive Aims to Improve Services for Jamaicans Overseas

Jamaica’s efforts to strengthen its artificial intelligence (AI) framework are now entering a new phase, with attention turning to policy development and legislative reform.

Chairman of the National AI Task Force and Deputy Chair of the Caribbean AI Task Force, Chris Reckord, indicated that the focus has shifted towards implementing recommendations previously developed by the task force.

He noted that work is under way to convert those recommendations into formal policy while examining laws that may require amendments to facilitate the responsible use of AI technologies.

Reckord also pointed to the role technology has played in recovery efforts following Hurricane Melissa. He explained that the Technology Recovery and Resilience Task Force was created to assess damage affecting the technology sector and help coordinate restoration activities in impacted communities.

According to Reckord, collaboration with various partners has helped restore connectivity to hundreds of schools affected by the hurricane. He added that support from members of the Jamaican diaspora has contributed equipment, technological resources and other assistance to recovery initiatives.

The importance of developing local expertise in technology was also highlighted during discussions at the 11th Biennial Jamaica Diaspora Conference, which took place at the Montego Bay Convention Centre in St. James on June 17.

Senior Advisor to Minister without Portfolio in the Office of the Prime Minister with responsibility for Science, Technology and Special Projects, Dr. Andrew Wheatley, Trevor Forrest, stressed that strengthening Jamaica’s technological capabilities is closely linked to improving the way services are delivered to citizens at home and abroad.

Forrest pointed out that Jamaicans living overseas often encounter challenges when trying to conduct business or access services remotely. He argued that greater efficiency and improved digital systems would make it easier for members of the diaspora to interact with institutions in Jamaica and complete transactions from abroad.

He also emphasised that technological advancement cannot be achieved through infrastructure alone. Building the necessary skills among Jamaicans remains a key priority, he said, noting that several initiatives have already been launched to increase awareness of AI and other emerging technologies.

Forrest further suggested that expanding understanding of AI could create new opportunities for innovation and entrepreneurship, particularly among young people and vulnerable groups seeking to participate in the digital economy.

The discussion formed part of a plenary session focused on harnessing diaspora talent to help shape Jamaica’s digital future and strengthen the country’s readiness for emerging technologies.

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