Bank of Jamaica Initiates Plans for Deposit Portability, To Enable Seamless Account Transfers

The Bank of Jamaica (BOJ) has announced its active pursuit of strategies to enable deposit portability.

This initiative aims to provide individuals, both banked and unbanked, with the unprecedented ability to seamlessly transfer their accounts from one financial institution to another, fostering competition and empowering customers to find services that best suit their needs.

Deputy BOJ Governor for Research and Economic Programming Division and Financial Stability, Robert Stennett, emphasised the transformative impact of this endeavour on Jamaica’s banking sector.

Stennett explained that the BOJ is working on strategies to facilitate customers in closing existing accounts and smoothly transitioning their business to another bank, eliminating the complications associated with account opening procedures and know-your-customer (KYC) hassles.


“This is a game-changer for banking in Jamaica,” Stennett asserted.

However, he acknowledged that achieving deposit portability would be a long-term effort, requiring the development of appropriate strategies, potential amendments to existing laws, and extensive customer awareness campaigns.

To make this vision a reality, Stennett highlighted the need to ask crucial questions about the factors facilitating account movement.

He highlighted the importance of patience in the process, recognising the time required for strategy development, legal adjustments, and customer education.

Meanwhile, the BOJ aims to address the concerns of customers who have not seen significant interest gains on their savings.

Stennett encouraged customers to explore banks that offer higher interest rates on their savings, and in a bid to enhance transparency, the BOJ has been actively publicising information about interest rates and deposits through various media channels.

“The hope is that because of the transparency that this publication affords, customers will be able to move their deposits where they are able to,” Stennett stated.


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